Our Company

We see ourselves as your strategic business partner, not just another supplier.

The cost of running a business continues to rise. At the same time, your customers increasingly prefer digital channels for communication. We have developed innovative digital solutions to help you adapt to this shift, efficiently and effectively, both now and into the future.

Our focus is to understand your business challenges and strategic direction, so we can support you as a genuine partner rather than a transactional vendor.

Corporate Philosophy: The Unchanging Values of the Fujifilm Group

We use leading-edge, proprietary technologies to deliver top-quality products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. Our overarching aim is to help enhance the quality of life of people worldwide.

Vision: Fujifilm Group's Ideals

Anchored by an open, fair and clear corporate culture, and backed by leading-edge proprietary technologies, Fujifilm is determined to remain a leading company by boldly taking up the challenge of developing new products and creating new value.

Driving Business Innovation

This mission embodies our commitment to continuously innovate and extend new frontiers that help businesses grow. We do this by:

Providing outstanding products, services and solutions
Optimising customers’ business processes across all work environments
Implementing workflows that enable effective sharing of information and knowledge, allowing customers to further leverage their organisational strengths

Who is FUJIFILM Data Management Solutions (FUJIFILM DMS)?

With over 35 years of experience in Australia, Fujifilm DMS has been a trusted partner for businesses and government agencies seeking efficient document management and customer communication solutions. Our commitment to innovation and excellence is reflected in our ability to adapt to the dynamic needs of our clients, delivering services that enhance operational performance and customer engagement.

Fujifilm Data Management Solutions Australia Pty Ltd (formerly Fuji Xerox BusinessForce Pty Limited) is a wholly owned subsidiary of Fujifilm Data Management Solutions Pty Limited (Fujifilm DMS).

Fujifilm Business Innovation Asia Pacific Pte Ltd is the owner of Fujifilm DMS. Fujifilm Business Innovation Asia Pacific Pte Ltd is 100% owned by Fujifilm Business Innovation Corp. Ltd in Japan, which in turn is owned by Fujifilm Holdings Corporation.

An Established and Secure Partner

Working with Fujifilm means partnering with a long-established, financially stable organisation.

Fujifilm has:

An annual turnover of over A$200 million
A workforce of 1,200 people
Some of the region’s largest organisations as valued clients, including:
- 9 out of the 10 top banks
- All 3 major telecommunications companies
- More than 10 key utilities
- Over 30 government departments

Innovation and Digital Solutions

Fujifilm is a recognised industry leader in digital communication, continuous improvement and product development. Our aim is to maximise the quality of your customer engagement by providing solutions that respond to the evolving digital environment.

We support this through cost efficiency and an enhanced customer experience delivered via multi-channel output. Our digital capabilities, including AI-driven document solutions, are a core part of our innovation strategy, our value proposition and our commitment to delivering multi-channel outbound and inbound services to our clients.

Learn more about Fujifilm DMS or get in touch with our team.

Digital Services

As your customers are increasingly taking up digital technologies we understand the importance of meeting their preferences for communicating across various channels.

Inbound Services

Digitally consolidate and automate labour intensive manual business processes to be more efficient, reduce costs and respond to your customers quickly and accurately.

Outbound Services

Your ability to produce engaging customer communications via full colour print or digital channels from our quality and security certified operations across the region allows you to communicate accurately and efficiently with your customers.